Owning and operating our own business
We started our own business in 2015. Why did we finally make that jump to owning & operating our own business? As an experienced agents we craved the freedom to communicate and connect to people the way we think it should be done. Real estate transactions whether you are seller, buyer, tenant, landlord can be at times be stressful. Our approach is simple it is all about communication, customer service, compassion, and most of all respect.
This is how we believe real estate should be done.
You might also be interested in
Jan 27, 2022
Office of Fair trading - Snap Audit
Office of Fair trading - Snap Audit Ward Real Estate - 13 SEP 2021 We had a spot visit from the Office of Fair Trading this week. The office of fair trading is responsible for checking that real estate agencies are doing the right thing with their paperwork and trust accounts. They even carry a badge :). They conduct what would best be described as a mini audit. They told us that they would be at least 2 or 3 hours to do the inspection. Sue provided them with a random selection of sales and rental files. I watched a little nervously as they open the first file, I overheard the comment when viewing the first file, oooh colour coded. Just over an hour later they left saying this was one of the best real estate office's they have seen for being organised & systematized. They said it did not take as long because of how well it was all set up. They mentioned one minor thing that had slipped through a crack and offered some advice on alternative ways on wording on some of our forms that removed any ambiguity or misinterpretation in the future. They were nice people, doing what I guess sometimes is a tough job. Once they left, we conducted an internal audit of all files probably before they had even reached their car and am very happy to say nothing more was found. This result is from Sues endless pursuit of excellence in ensuring that both our property management & sale’s paperwork, filing, trust accounts and general accounts are perfect. The back-end systems & procedures can make or break any business and they are only as good as the people managing them. It means not only our business is better protected, but our clients also. It may sound like an odd thing to say, but we are all very proud of this result. John Ward
Jan 27, 2022
We moved our Office
We moved our office to Market Place Warner shopping centre. This location has excellent exposure and is located inside the centre, between Woolworths and Aldi. many of our customers. Our P.O. Box address, telephone, fax, and emails will all remain the same. NEW ADDRESS: Shop 6 MarketPlace Warner 353 Samsonvale Rd, Warner, QLD 4500 I would like to express our continued gratitude and sincere thanks for all the support and cooperation you have given us over what will be 4 years in September. We look forward to a continued and prosperous relationship with our customers, suppliers, and partners in business, and wish you all the best in the coming financial year. Thanks John & Sue